Our Privacy Policy

 

Privacy Policy for FBN iCard Agency Banking

Effective Date: January 7, 2025
Last Updated: January 7, 2025

About This Policy

This Privacy Policy describes how Starlite Info Sec LLC (“we,” “us,” or “our”) collects, uses, and protects your information when you use the FBN iCard Agency Banking mobile application (“the App”). This policy applies to the FBN iCard Agency Banking app available on Google Play Store.

  • Developer: Starlite Info Sec LLC
  • Contact: mariamsakalist@gmail.com
  • App Name: FBN iCard Agency Banking
  • App ID: agency.banking.icard

Information We Collect

Personal Information

  • Account Information: Username, password, and phone IMEI number
  • Financial Information: Account numbers, transaction history, and payment details
  • Communication Data: Records of your communications with our customer support

Technical Information

  • Device Information: Device model, operating system, unique device identifiers
  • Security Information: Device security status, root/jailbreak detection results
  • App Usage Data: How you interact with the app, feature usage statistics

Information Collected Automatically

  • Log Data: IP addresses, access times, app crashes, and error reports
  • Performance Data: App performance metrics and diagnostic information
  • Security Events: Security-related events and potential threats

How We Use Your Information

Primary Purposes

  • Banking Services: Provide secure banking and financial services
  • Security: Protect your account and prevent fraud
  • Customer Support: Respond to your inquiries and provide assistance
  • Legal Compliance: Meet regulatory and legal requirements

Secondary Purposes

  • App Improvement: Enhance app functionality and user experience
  • Analytics: Understand app usage patterns and performance
  • Communication: Send important updates and notifications

Data Storage and Ownership

All data collected through this app is in the possession of your bank and is stored within the bank’s secure cloud infrastructure. As the application developer, Starlite Info Sec LLC does not store or use your personal or financial data. All information is transmitted securely to the bank, and we do not have access to it.

App Permissions

Required Permissions

  • Camera: For barcode scanning only. No image or video data is stored.
  • Storage: Used only for caching app data locally on your device.
  • Device Information: For security checks and fraud prevention
  • Network Access: To communicate with our secure servers

Security Features

  • Root Detection: Detects compromised devices
  • Emulator Detection: Prevents the app from running on non-secure environments
  • Device Integrity Checks: Ensures the app runs only on secure, unmodified devices

Data Security

Security Measures

  • Encryption: All data is encrypted during transit over HTTPS and secured at rest.
  • Secure Authentication: Multi-factor authentication and secure login processes
  • Regular Security Audits: Continuous monitoring and security assessments
  • Access Controls: Strict access controls and permission management

Device Security

  • Secure Environment: The app will not run on rooted or jailbroken devices
  • Integrity Verification: Continuous verification of app and device integrity
  • Threat Detection: Real-time detection of security threats and vulnerabilities

Data Sharing

We Do Not Sell Your Data

We do not sell, trade, or rent your personal information to third parties.

Limited Sharing

  • Service Providers: With trusted partners who help us provide services
  • Legal Requirements: When required by law or legal process
  • Security Purposes: To protect against fraud and security threats
  • Business Transfers: In case of merger, acquisition, or business transfer

Third-Party Services

  • Analytics Providers: For app performance and usage analytics
  • Security Services: For fraud prevention and security monitoring
  • Cloud Services: For secure data storage and processing

Your Rights

Access and Control

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your account and data
  • Portability: Request transfer of your data
  • Objection: Object to certain data processing activities

Data Retention

  • Account Data: Retained while your account is active
  • Transaction Data: Retained as required by banking regulations
  • Security Logs: Retained for security and fraud prevention purposes
  • Deleted Data: Securely deleted according to our retention policy

Children’s Privacy

The FBN iCard Agency Banking app is not intended for use by children under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data during international transfers.

Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of any material changes through the app or via email. Your continued use of the app after changes indicates acceptance of the updated policy.

Regulatory Compliance

  • General Data Protection Regulation (GDPR)
  • California Consumer Privacy Act (CCPA)
  • Banking and financial regulations
  • Google Play Store policies

Contact Information

  • Starlite Info Sec LLC
  • Email: mariamsakalist@gmail.com
  • App: FBN iCard Agency Banking
  • Subject: Privacy Policy Inquiry

Effective Date and Acceptance

This Privacy Policy is effective as of January 7, 2025. By using the FBN iCard Agency Banking app, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.


© 2025 Starlite Info Sec LLC. All rights reserved.

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